This Privacy Policy explains how WebinarOS ("we", "us") collects, uses, and protects personal data when you visit webinaros.ai or use the WebinarOS platform. We act as a data controller for our own account and website data, and as a data processor for the contact data our customers upload and send to.
1. Data we collect
Account data: name, email, company, and billing details when you create an account or subscribe.
Customer contact data: the recipient lists, email addresses, and engagement data (opens, clicks, attendance) our customers upload and generate. We process this on our customers' behalf and under their instructions.
Usage data: log data, device and browser information, and cookies used to operate, secure, and improve the service.
2. How we use data
To provide and operate the platform, send transactional messages, process payments, provide support, monitor deliverability and abuse, comply with legal obligations, and improve the service. We do not sell personal data.
3. Sharing and subprocessors
We share data with service providers who help us run the platform, under contracts that require them to protect it. These may include cloud hosting and email-delivery infrastructure (e.g. Amazon Web Services / Amazon SES), webinar platforms you connect (Zoom, Google Meet, Microsoft Teams), CRM integrations you enable, payment processors, and analytics providers. We disclose data if required by law.
4. Cookies
We use essential cookies to operate the site and, where applicable, analytics cookies to understand usage. You can control non-essential cookies through your browser or any consent controls we provide.
5. Data retention
We retain account data for as long as your account is active and as needed to meet legal and operational requirements. Customer contact data is retained per our customers' instructions and deleted or returned on request or account closure.
6. Security
We use administrative, technical, and organizational safeguards, including encryption in transit, access controls, and monitoring, to protect personal data. No system is perfectly secure, but we work to protect data proportionate to its sensitivity.
7. Your rights
Depending on where you live, you may have rights to access, correct, delete, or port your personal data, or to object to or restrict certain processing (for example under the GDPR or CCPA). To exercise a right, contact [email protected]. If your data was uploaded by one of our customers, we will refer your request to that customer as the controller.
8. International transfers
We may process data in countries other than yours. Where required, we use appropriate safeguards such as standard contractual clauses for cross-border transfers.
9. Contact
Questions about this policy or your data: [email protected]